Sunday, September 5, 2010

better presentation: don't TELL


The key to a good presentation is pitching it right so before you begin ask questions; really 'show don't tell' and not with clip art; and give the main ideas centre stage – cut the supporting cast of characters, says Dan & Chip Heath in Fast Company.

Spoiler alert (possibly akin to telling you Romeo and Juliet both die) but nonetheless spoiler:
Curiosity must come before content. Imagine if the TV show Lost had begun with an announcement: "They're all dead people, and the island is Purgatory. Over the next four seasons, we'll unpack how they got there. At the end, we'll take questions." We've all had the experience of being in the audience as a presenter clicks to a slide with eight bullet points. As he starts discussing the first one, we read all eight. Now we're bored. He's lost us. But what if there had been eight questions instead? We'd want to stay tuned for the answers.


Johari window

You'll be surprised by what you don't know about yourself. And what people think of you compared to what you think of you.

There's ways to find out the latter, 360-degree feedback is one.

To find out the former, the unknown unknowns, you need to try new things. Latent talent? Only you will be able to discover it.

There's a lovely little graph to chart these called the Johari window. See more info here and here.

behaviour-based interview questions


We've all had them -- and who hasn't hit a wall at some stage...

'tell us a time you...'.

Blank!

I've been in plenty of interviews where fabulous capable people have tanked answering these questions for a lack of preparation.

The behaviour-based question is assuming that your past behaviour is the best predictor of future behaviour.

These questions also give an indication of your personality, and what you'd be like to work with:
whether you share the glory with others; are able to reflect on your mistakes and see how a situation could have been handled differently; how coherent your thinking is (can you stick to the STAR formula when responding); and how well you deal with follow up questions.

HOW?
1. The respondent doesn't take a deep breath, and think for a moment to come up with the best scenario, before they launch into it. It's OK to say, 'Hmm, good question, let me think about that for a moment.'

2. The scenario is rehearsed and does not really answer the question at all.

3. The respondent starts answering the question and then realises they're not on the right track -- or they THINK they're not on the right track and starts to digress.

4. The answer is very detailed, making it long and tedious to listen to, demonstrating that the respondent does not get to the point or edit out irrelevant information when they're talking.

5. There's a certain amount of fiction in answer and it's glaringly obvious to the interviewers -- the language you use, probably subconsciously, tells a lot about how solid your response is. Using words like 'we' instead of 'I' can mean it wasn't really your project or decision you're talking about. Non committal words like 'maybe' 'kind of' 'perhaps' 'to some degree' also suggest the truth is buried somewhere in your answer. Be confident and precise.

6. If the interviewer asks a follow up question it's not because they're testing you -- you may have omitted some information that would help make the scenario make sense (remember, you know the situation best). Don't get defensive, often this is a space to close any gaps in the information you've just given, or an opportunity to put a positive spin on your response if you haven't already. The interviewer in most cases is trying to help, by leading you to the information they're after.



PREPARE!
You can prepare for these interview questions by looking at the selection criteria for the role you're going for, and then brainstorming some examples working through the STAR objectives.

Here's some useful information on answering behavioural interview questions from the University of Sydney's careers website.

And, good luck!

Thursday, August 26, 2010

getting your facts right


A decade ago I spent several years diligently employed as an editor.

Fact-checking is the bread and butter of the editor's day, something our lovely friend at Microsoft's spell-check function can't do for you I'm afraid: verify what is true and what is not. Some people think editing is correcting spelling.

There are so many things it can't fix, but hey that's another story...But these days facts are usually verified by editors on the electronic interweb.

...Enter Wikipedia.

As we know -- some people write malicious gossip on Wikipedia (this writer included, sorry Uncle Doogs) for a bit of a laugh, more often for ideological reasons.

The problem with Wikipedia is there is no official 'author' to filter the subjectivity of what you're reading.

Facts are facts, but how you use them, how you present them -- what's included, what's left out -- is all part of the (sometimes subconscious) self-editing process of telling the story.

But this we all know, what is worrying is when no one is really fact-checking properly anymore.

Something is published in a reputable publication and suddenly it's everywhere -- at speed -- on the misinformation superhighway.

Efficiencies? Yes. Inaccuracies? Maybe.

Does it matter? Time will tell. Hello Dark Ages.

writing for no one


There are several hurdles to overcome when you first start having a bash at writing.

First, the terrifyingly blank page. To this I say: scribble! Anything. Just random thoughts. It's like stretching before a run, partly to get your body in form, partly to psyche yourself up.

Second, the editor inside who can't help but glance back at what is written and start editing -- censoring what is not yet complete. To this I say: stop! Imagine Rodin part-way through sculpting the Kiss, chucking it in: 'This! This is just not good enough!'

And third, the nagging dread that you're writing this play, children's story, textbook, novel, short story, instruction manual, autobiography, family history for NO ONE. Not a soul but you will ever read it. It'll remain buried, a love letter to the world, unread and unappreciated. To this (anxiety) there's not much one can say...

But two blokes in the UK have launched a website where new writers can find an audience for their unfinished works. Will there be enough readers and writers out there willing to jump in and provide quality constructive feedback on works in progress?

Maybe they need to create some kind of contractual arrangement first, the online writers' equivalent of 'I'll show you mine if you show me yours'...?

Wednesday, August 18, 2010

un-Googling your mind


I am obsessed with Alzheimers. I dont know if this is because I am, or the media is.

In any case I'm constantly reading articles about how the brain is plastic, changeable; that there is hope that mine will work properly again with the right exercises.

Then I came across this article in the Atlantic on 'Googlethink''and it reminds me of the hundreds of shortcuts I take in a day and each of these is doing more harm than good.

Lock a cat inside a flat for a year and it wont be able to walk along a fence top properly. It loses important skills.

That's kinda what it's like to use a calculator or spellcheck. Brain work is as important as fence prowling for cats. So I've started doing arithmetic again, at the supermarket – and to my surprise, I get a kick out of it!

There's a theory that the solution to too much noise is not to run away from the city but to just get some more moments of silence in your life. Like counterbalancing a junk food blow out with a healthy meal of steamed vegetables.

Meditation is like cleansing the mind of the busyness of thinking too much.

Busting out a paper and pen and doing some maths is the perfect antidote to the deskilling powers of Excel's 'autosum' button.

One just needs to exercise some self control. Google must not become the source of all your information.

And, wacky search terms often yield interesting results.... but i love a bit of serendipitous dipping into random books at the library or bookshop too. Try it one day. Today.

Sunday, August 8, 2010

Presenting complex information

Powerpoint's 'convert text into SmartArt' functionality, Excel's charts, graphs and pivot tables all encourage you to oversimplify the world, work, ideas, concepts, processes and experiences in a way that patronises and bores your audience.

Doogie Horner shows how infographics can be complex and intelligent – as well as funny – in his book Everything Explained Through Flowcharts which is published in October 2010.

After reading a few of his charts you can see that if you allow people to connect the dots themselves, they'll be much happier with your presentation.

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